Water Heater Repair & Replacement

Cold showers, a rumbling tank, or a hot water tank leaking on the floor: water heater problems rarely fix themselves. We repair and replace tank and tankless water heaters across York Region.

Overview

Hot water restored, the right system installed

No hot water is one of those problems that go from annoying to urgent fast. Whether it is a failed heating element, sediment buildup making your tank noisy and inefficient, a tank that has started to leak, or a pilot light that will not stay lit (gas work that a licensed gas fitter handles, and we tell you up front whether one is needed), we diagnose the issue quickly and tell you honestly whether a repair makes sense, or whether your system has reached end of life.

When replacement is the better option, we will help you choose between a traditional tank and a tankless on-demand system based on your household's hot water needs, your budget, and your space. Tankless systems cost more upfront but deliver continuous hot water and lower long-term operating costs; we will walk you through the real numbers.

What moves the price of a replacement: the type and size of heater, whether the venting has to change (venting work on a gas heater is done by a licensed gas fitter, and a power-vented tank also needs an outlet nearby), moving the heater to a new spot, adding an expansion tank or drain pan, and bringing an older installation up to current code. We quote a fixed written price after we have seen the space.

Every installation is completed to code, tested thoroughly, and backed by our workmanship guarantee, with upfront pricing agreed before we start, so there is no guessing about the final invoice.

  • No-hot-water diagnosis and 24/7 emergency repairs
  • Hot water tank replacement and new tank installation
  • Tankless on-demand water heater installation
  • Thermostat and heating element repair, with a licensed gas fitter for pilot faults
  • Leaking tank inspection and replacement
  • Honest tank-vs-tankless guidance for your home
AquaTec mascot installing a water heater
Available 24/7
Hard Water

Hard water is why York Region tanks die early

Municipal water in Newmarket, Aurora, Richmond Hill, Vaughan, Markham, and Thornhill is hard, and so is much of the well water in King City, Bradford, East Gwillimbury, and Holland Landing, as well as the well and Lake Simcoe water around Keswick. Scale and sediment settle in the bottom of a tank and get between the burner or elements and the water. The tank starts to rumble, recovers slowly, and fails years early. On a tankless unit the same scale coats the heat exchanger and triggers error codes.

When we replace a heater that died young, we show you what drains out of it. Putting a water softener ahead of the heater protects the new one, and on tankless installs we fit isolation valves so the heat exchanger can be descaled without taking the unit apart. For the warning signs, see when it is time to replace your water heater.

AquaTec mascot installing a water softener system
15+
Years of experience
18
Towns served
100%
Upfront pricing
24/7
Emergency response
Tank or tankless? We will give you the honest comparison for your household, not just the option that is easiest for us to install.
Our Process

How it works

Straightforward, no-surprise service from the first call to the final test.

1

Diagnose the issue

We test your system to determine whether the problem is a fixable component or a sign the unit has reached end of life.

2

Recommend the right fit

If replacement makes more sense, we help you weigh tank vs. tankless options based on your household's actual hot water use.

3

Install to code

We install a new water shut-off and connectors, run the relief valve discharge pipe down toward the floor, add a drain pan where a leak would reach finished space, and fit an expansion tank where the main has a check valve or pressure reducer. On a gas heater, a licensed gas fitter handles the gas connection, and we tell you up front whether your job needs one.

4

Test and walk through

We test the system thoroughly and walk you through care tips so you get the longest possible life from it.

Common Questions

Water heater questions, answered

What York Region homeowners ask before repairing or replacing a water heater.

Should I repair my water heater or replace it? +
It depends on the age of the unit and what is wrong with it. A tank in the first half of its lifespan with a single failed component is usually worth repairing. An older tank with a leak, heavy sediment buildup, or repeated issues is often better replaced; we will give you an honest read on which makes more sense.
Is a tankless water heater worth the extra cost? +
For many households, yes. Tankless systems provide continuous hot water and tend to be more energy-efficient over time, which can offset the higher upfront cost. The right choice depends on your household size, hot water habits, and home setup, which we will walk through with you.
How long does a water heater installation take? +
A standard tank replacement is typically completed in a few hours. Tankless installations can take longer, especially if new venting is needed or the gas supply has to be upgraded. A licensed gas fitter handles any gas work, and we tell you up front whether it is needed. We will give you a clear time estimate before we begin.
Why does my water heater make noise or run out of hot water quickly? +
Both are commonly caused by sediment buildup inside the tank, which insulates the water from the burner or heating elements and reduces capacity over time. Depending on severity, this can sometimes be addressed with a flush, or it may be a sign the tank is due for replacement.
My water heater is a rental. Can you still help? +
Check the label on the tank. If it names a rental company, repairs under that agreement go through them, and taking a rented tank out has to be arranged with them under your contract. If you decide to own your next heater, we install tank and tankless water heaters and plan the swap around whatever the rental company needs.
Where We Offer This Service

Water heater service across York Region

Tank and tankless water heater repair and installation are available in every community we serve.

Out of hot water, or worried you are about to be?

Whether your water heater needs a repair or a full replacement, we can usually get your hot water back fast, with options that fit your home and your budget.

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